Video

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Advances in encryption software, together with the availability of increasing bandwidth makes online therapy at Counselling.Melbourne, available for most clients.  Whether you wish to use it as a stand alone service or as an adjunct to traditional therapy, the choice is yours and can be discussed during your appointments. 

Online  therapy does away with the time and  inconvenience of travelling to appointments.   If your internet connection is fast enough for streaming movies, then you set to go for online video counselling.

All sessions are conducted through the leading video conferencing platforms Zoom or Skype,  both are encrypted and are available for mobile devices or desktop computers.

To make an appointment you can either send me an email so that I may call you back and arrange an initial appointment, or you can click the booking link and select the online counselling option, a date and time which suits you.  You can also add any information or questions in the booking note box, and these will be answered by email before the session.  You will be sent a confirmation email after your booking.

If you are interested in video counselling but feel uncertain about the setup process with Zoom email me I will take you through the download process then send you a link to the online room. 

Emails to confirm platform details (Skype or Zoom),  as well as room details, will be sent prior to the session time.  Please allow  10 minutes or so to settle in before session.

Please download and install either program before your first counselling session.

For more information and to download Zoom click      Zoom

For more information and to download Skype click     Skype

Please note: The Association of Counselling and Therapy Online recommends all online therapy and counselling delivered over the internet – which can include video-conferencing needs to be using either encrypted or secure links.

Payments 

Payment is taken at the time of booking. While appointments can be rescheduled in the case of emergency,  missed visits to the clinic will refunded less a $30.00 booking fee. 

Although Medicare rebates are not available, Medibank Private offers rebates for both counselling and hypnotherapy, please check your level of cover if you wish to claim.